Microsoft Reviews

Updates will crash your computer. Microsoft rarely answer the phone. Online chats are time consuming & painful. You'll spend hours fixing it yourself.

Windows sucks, office sucks, everything about these liars suck.

How do you launch a console and 7 months later it's still not available. Who's ever brilliant idea it was to make it online only should be fired. So now every $#*! in the world is buying them all and selling them at double the price. That should be Illegal!
Just saying bad job all around. I mean if you can't make enough you should of waited to launch. I own every x box out there but looks like I'm swimming to Nintendo. Cause Sony sucks too!

Microsoft has become Micro$#*!. The last update has almost killed this computer and in news has been reported as horrible. The mouse no longer works, often when I open it, the internet is not connected, and the hard drive no longer connects to it. I was told to install Windows 10 and then was told all my saved things on this computer would be removed.
So I've bought a new computer and everyone should now stop allowing any Microsoft from updating a computer as it's is now 100% possible your computer cannot be used because all you have saved will be removed. I was told that by micro$#*!.

One of the worst companies in the world. I paid for the Windows license and they are shutting down my pc at will randomly no matter what I do. Could even be a presentation in front of 1000 people - they don't care. This can ruin your career and your life. Stay away from their products

Dear Microsoft,
1. I've called your customer's support 3 times. Each time you can't help me immediately, but promise to 'escalate the issue' and call me back the same day. You have failed to do so.
2. My issue is that my bank account is being charged for a product that is not mine. This is a rather serious issue, as it's fraud. How come you refuse to help me stop this payment being charged?
3. How come you refuse to figure out who is charging their product to my my bank account?
4. How come you give me a 'ticket number', yet write nothing down, so that each time I call you, I have to explain all of this again - and explain that my email is not linked to the bank account that's being charged? (you guys are actually recording all the conversations 'in order to improve your customer services', and improvement you could really use)
5. I am now calling you for the 4th time, your personnel keeps sending me through to a new person everytime they here the story, and now, just into nothingness (nobody is picking up, just nothing)..
6. so I guess I'll have to call you again..
Kind regards,
One rather angry and very frustrated 'user/customer'..
#worstcustomerexperienceever

Worst customer service ever.

Microsoft Windows is installed on nearly all new PC computers. It is now using it's access to your computer to take an unfair advantage to sell its products to you.

When you buy a new computer, you'll have Windows 10, the MS Edge Browsers, and a sample of Microsoft Word to use for a trial. If you want to use another browser such as Google Chrome, you'll have to download it.

And the automated setup for Windows 10 requires you to use a password to open your computer. While more and more of us are working remotely either for a company or in our own businesses, it becomes a real inconvenience to have to enter a password every time you turn the computer on, lower the lid while it is still on, or move it from one location to another. This feature can be turned off, but because the files needed for it are no longer available on Windows 10 or the web, it requires a computer computer technician to carry remove it.

Every time you open MS Word, it will prompt you to buy MS Office or Office 365. Then when you save your files on your hard drive or on your computer, it will also save them in Windows One Drive which is cloud storage even though you have not prompted it MS Word to do so. After a very few files are saved, it will prompt you to buy more storage space on One Drive. In this writer's opinion, storing my files and folders unnecessarily in the cloud is a bad idea. Your information can easily be accessed and compromised. And why would you store your files in the cloud, when you can store them on your PC? The cloud seems like an innovative way for companies to make more money off of us.

And with automatic Windows 10 updates downloaded to your computer monthly whether you want them or not, new advertising and promotional schemes are continually being downloaded with them. I can only image what Microsoft will do with complete access to your computer, as it perfects automation and artificial intelligence?

You'll find a selection of alternative PC operating systems, including Mac for Windows, Ubuntu, and Linux Mint available on the internet. Why not save some money, have peace of mind and try an alternative to MS Windows and its other products? Just Say No to Microsoft.

The 30 november 2020 I bought a Surface laptop 3. After having worked on the laptop for a while I realized that the space bar didn't work properly. It took a while before I realized that it actually wasn´t working- because it sometimes work - sometimes not, and then I find my text without spaces. I have tried to complain to Microsoft where I bought the laptop, but they will not repair the laptop, they only offer me a used - refurbished laptop and that is absolutely not a ok way of solving the problem, when they actually sold a error encumbered item. According to our danish law we have as a buyer of af new product the right to an repair of the laptop, or Microsoft have to exchange it for a new one.

What is going on???
I contacted you the first time monday, where you tried to help me and said that a person from data protection should contact me. Tuesday I phoned again since I didn't hear anything from you! Then I was told 1-3 days is the expected timeline to get it solved. Wednesday then the 3 days were over I phoned again and suddenly the timeline was 3-5 days, but she expected that I would be contacted within 24 hours! Thursday I didn't bother to call you again. Now we have Friday and you haven't called me and I called again earlier and got the same 24 hours answer!
Please fix our account, we need access to our mail in order to do our work. We are missing out on a lot of sales when we don't have access to the email! Who are going to cover this? Contact med ASAP!!!
Regards
Thomas

Terrible OS! Full of vulnerabilities and laggy as hell. Tracks you 24/7 and uses a ton of cpu while doing so. My windows installation uses 5gb of ram out of 16gb without running anything! That is terrible! I recommend using linux if you can live without some games.

I doubt that anyone will see this but here goes.
I'm a first year college student and when I was looking for a new laptop to start this semester I decided to go with a surface laptop 3. Biggest mistake of my life. I normally never even write reviews but this laptop was proven to be one of the worst laptops I've ever had the ability to operate so I had to come out and hopefully save people from making the same mistake I did. From the very first day I received this laptop in the mail I noticed that the battery life was atrocious, a full battery will last me about 2 hours, and those two hours are spent doing what most college students are doing nowadays, in zoom meetings and completing work, the fan will kick in about an hour in of your work and the fan is incredibly loud and distracting. The laptop will randomly disconnect from any wifi at any given time, which is a HUGE inconvenience especially if you're in and out of virtual meetings. The performance of this laptop is mediocre at best, I couldn't even do simple edits on Premiere Pro without either the fan roaring or my laptop just crashing. The bluetooth is extremely spotty. There was a 2 week span where I had to join classes from my phone because the audio on the surface was just gone completely, I reached out the someone in Microsoft support and they offered little to no assistance before recommending that I buy a new one. Seriously the list goes on and on, just please do not put yourself through the irritation of owning a surface laptop, I've had it for almost a full year now and I'm just waiting for the summer time to get rid of it and buy a Macbook, yes, a macbook, this surface laptop is so bad, that my macbook air from 2016 runs better and has a better battery life. AND ITS FROM 2016. I'm not saying go with Apple, but honestly, just go with anything BUT Microsoft. A potato could have a better operating system than the surface laptop.